Overview
Audio design by Rain. ION is engineered to knock down all the creative barriers between you and your
music. Tested and certified to run industry standard audio software and hard like Pro Tools and Cubase.
Destined for the rack. The body is pure aluminum designed for strength and flexibility. Unlike steel rackmount
computers, ION breaths freely giving you Quiet Cool operation even when you're pushing it to the edge of the envelope.
Easy access. Even when it's in the rack, ION gives you front panel access for quick plug & play with
your external drives, audio interface and other peripherals. On the back is a complete selection including dual monitor ports
and eSATA.
Support
RainCare support plans
ION is available with the RainCare™ Encompass Total Integration Support. RainCare Encompass extends
your complimentary coverage to 3 years, including advanced software and hardware integration support,
RainCare Remote and free inbound/outbound shipping for warranty service.
|
RainCare |
RainCare Encompass |
| Phone Support |
90 Days |
3 years |
| Email Support |
1 Year |
3 years |
| RainCare Remote |
1 Year |
3 years |
| RainCare.net Access |
Unlimited |
Unlimited |
| Audio Integration Support |
X |
3 years |
| Parts and Labor Hardware Warrantee |
3 Years |
3 Years |
| Free Inbound Shipping for Warrantee Repairs |
30 Days |
2 Years |
| Free Outbound Shipping for Warrantee Repairs |
1 Year |
2 Years |
- Go beyond traditional Email and Phone Support
-
With RainCare, connectivity is key. By accessing the RainCare Help Desk you can engage a support system active 24/7/365. We strive for quick response to all support issues.
- Audio Integration Support
-
RainCare Encompass includes audio integration support giving you access to a network of certified Rain technicians
ready to help with the integration of your audio software and hardware.
- RainCare Remote
-
RainCare Remote lets you invite a Rain technician into your computer via the internet.
The technician can change settings and diagnose problems in real time.
- Knowledge Base and Tech Articles
-
Visit the RainCare Knowledge Base to take advantage of
a wealth of knowledge built from years of experience, testing and tech support issues.
- Hardware Warranty - Parts and Labor
-
Extend the complimentary 1 year parts and labor hardware coverage on your Rain computer
to 3 years with RainCare Encompass.
More about the Warranty.
- FREE inbound/outbound shipping for hardware warranty service
-
If your Rain computer system does have to come back to the factory for warranty repairs, we'll pick up the bill for shipping both ways.
Testimonials
Customer Testimonials & Reviews
"Everything is great. The computer has made life so much easier. It really is plug and play. Thank you and the Rain Recording staff for such prompt attention."
–Scott W.
Musician
"My machine arrived moments ago. Thank you and your team SO much for processing this so quickly!"
–John W.
"Thanks for all your help, you've certainly made me confident not only about the buying and shipping process, but about Rain Recording as a company."
–Bradley P.
"Thanks for a solid product, and good service."
–Nicholas V.
"Thank you for your assistance, and thanks to the staff for taking care of my order, they were extremely helpful and friendly"
–Frank Z.