Knowledge Base
Quick answers about Rain Recording product issues. Browse our comprehensive database of articles designed
to give you quick answers to some of the most commonly asked questions. Use the convenient search to
get right to the point by typing in keywords specific to your question. Still can't find what you're
looking for? Contact a Rain technician for help.
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Help Desk
Your first stop on the road to recovery, the RainCare Help Desk is staffed
by trained RainCare technicians and customer service representatives experienced with helping Rain users
get to the core of their issue and find resolution as quickly as possible. Give us the details and get
a prompt reply.
Documents & Downloads
Download product manuals and quick start guides, fun stuff like icons and wallpaper and offical Rain Recording documents and forms.
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Tech Articles
Subscribers to the RainCast Newsletter are the first to receive great tips and techniques for bringing out the best
in their DAW computers and software. But don't worry if you've missed an issue,
because all of the popular tech articles can be found right here
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RainCare Remote
Have a licensed Rain technician log in to your computer remotely to diagnose and resolve your issue. When it's
time to have someone take a closer look at the problem, just make an appointment with a qualified RainCare
technician through the Help Desk. We'll set up an appointment and walk you through the process
of granting us access to your Rain PC. Once the session is over, we no longer have access to your computer assuring your
continued security. - More info
Extended Support
Extended support and service plans for Rain Recording products. Rain is committed to giving you the best
support and customer service in the industry. Part of that commitment comes in the form of RainCare, our award
winning extended service plan. - More info