RainCare Support

Knowledge Base

Quick answers about Rain Recording product issues. Browse our comprehensive database of articles designed to give you quick answers to some of the most commonly asked questions. Use the convenient search to get right to the point by typing in keywords specific to your question. Still can't find what you're looking for? Contact a Rain technician for help. - More info

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Help Desk

Your first stop on the road to recovery, the RainCare Help Desk is staffed by trained RainCare technicians and customer service representatives experienced with helping Rain users get to the core of their issue and find resolution as quickly as possible. Give us the details and get a prompt reply.

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Documents & Downloads

Download product manuals and quick start guides, fun stuff like icons and wallpaper and offical Rain Recording documents and forms. - More info

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Tech Articles

Subscribers to the RainCast Newsletter are the first to receive great tips and techniques for bringing out the best in their DAW computers and software. But don't worry if you've missed an issue, because all of the popular tech articles can be found right here - More info

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RainCare Remote

Have a licensed Rain technician log in to your computer remotely to diagnose and resolve your issue. When it's time to have someone take a closer look at the problem, just make an appointment with a qualified RainCare technician through the Help Desk. We'll set up an appointment and walk you through the process of granting us access to your Rain PC. Once the session is over, we no longer have access to your computer assuring your continued security. - More info

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Extended Support

Extended support and service plans for Rain Recording products. Rain is committed to giving you the best support and customer service in the industry. Part of that commitment comes in the form of RainCare, our award winning extended service plan. - More info

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Sales & Returns

Learn about Rain Recording return policies and procedures including refunds, DOA products, defects, repair and replacement. - More info

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Warranty

Rain Recording products are covered by a 3-year limited warranty. - More info

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